Zizobet Casino Review

If you simply explore the casino’s website, you will not learn much about payment methods or limits without having an actual Zizobet casino account. This is a serious disadvantage for a potential customer because it is impossible to really assess the casino options without access to the payment information.  

This is why experts from CasinosHunter register accounts to research online casinos from the inside. In this Zizobet review, we will explain what we found out about deposits, online casino withdrawals, limits, and rules at Zizobet.

Deposit Limits  

Canadian players can make deposits via Visa, Mastercard, Apple Pay, Interac, MiFinity, and cryptocurrencies.  

Zizobet minimum deposit possible without claiming any Zizobet bonuses is $20; the maximum per transaction is $2,000. If you deposit via Interac, the minimum deposit is $10.  

Most cryptocurrencies also allow the equivalent of $10 as the minimum deposit  

All deposits are instant. If your deposit does not arrive within five minutes, please contact the casino customer support. All deposits that are not associated with any Zizobet bonuses must be wagered at least once for the casino to allow you to withdraw your winnings.  

If you claim a bonus on your deposit, you have to cover the bonus Zizobet wagering requirements first.  

Withdrawal Limits  

Withdrawals from Zizobet are available via Interac, MiFinity, and cryptocurrencies. This is a very short list of withdrawal methods for casino players willing to bet in CAD.  

The minimum withdrawal per transaction is $10 - $20 (depending on the payment method). The maximum daily limit depends mostly on the preferred payment method you choose, between $2,000 and $5,000.  

The maximum weekly withdrawal limit is $7,500, and the max withdrawal per month is $15,000.  VIP max cashout limits are up to $15,000 per week and up to $30,000 per month.

The company reserves the right to deduct 20% from the amount of the requested withdrawal in case the deposited money was not wagered 1x times before requesting the withdrawal.

If you win more than $15,000, the casino will divide your payouts into monthly installments and will pay them out until you receive the full sum. However, all progressive jackpot wins are paid out in full in one payout.  

The average Zizobet withdrawal time is three business days, but it can be longer for bank transfer withdrawals or traditional card payments.

The casino’s website offers its users the option to download the native mobile application, but this is just a Zizobet app for the home screen; it is available for all systems. If you want faster access to the casino site, you can follow the instructions on the page and download it. 

Unfortunately, there is no iOS or Android application on official sites like the App Store or Google Play. The disadvantage of this situation is that potential users cannot check other users’ feedback and ratings of the Zizobet casino mobile app. 

The good news is that Zizo bet is available in any mobile browser just like a normal website. You can open it, perform a Zizobet casino login, and use all the functions without downloading any additional software on your devices.  

Here, you can check the website’s efficiency on mobile devices; at the time of writing, it was rather low.  

Zizobet states that it protects players’ personal information through security measures, including password-protected accounts and optional two-factor authentication (2FA). Following account closure, information is retained for at least five years to meet anti-money laundering requirements. The casino also uses essential, functional, and advertising cookies to operate its website, personalise services, and track marketing performance.  

Zizobet follows AML/KYC procedures based on EU regulations to prevent fraud, money laundering, and terrorist financing. Players must provide identification and potentially proof of address before transactions. No Canadian regulations are mentioned.  

All data shared by the player with the casino website is protected with SSL encryption.  

All player complaints are first managed by the casino team, and if the player is not happy with the outcome, they can address the Curacao Gaming Authority for further proceedings. Zizobet asks users to send their complaints to [email protected].  

Now, there is an issue with software testing and certification that we found at Zizobet casino.  

Zizobet casino claims that its games use independently tested and certified random number generators (RNGs). However, the website does not identify the testing laboratory, provide certification documents, or specify which games were tested.  

Although the casino describes standard RNG testing procedures, these statements alone do not independently verify game fairness.

We contacted Zizobet customer support via email and requested more information on the independent laboratory that tests the software; however, the response was generic and not at all helpful.

The link in the email sent us to the website page with company info (no software testing certificate, though). The fairness and RNG page also doesn’t contain any specific data. 

So, all in all, no independent testing or certification is proven at Zizobet casino. The privacy policy does not mention PIPEDA or any other Canadian regulations.

Zizobet provides customer support via live chat and email.  

Live chat is available 24/7; first, you talk to the chatbot in the manner of the FAQ section, but if the answers are not helpful, it is easy to get to a live customer support agent. However, to be honest, the manner of writing was so smooth and average that we are not fully sure whether it was a real person or just a more complicated AI agent.  

The chat with an agent takes time, and we waited for several minutes for each response, which was a bit tiring and confusing; the agent didn’t seem to be involved in the conversation that much.  

The email response took even longer; we got the answer in seven hours. Our standard is under 24 hours, so seven is not so bad (some casinos do not respond at all!). However, the email response was also unhelpful and average.  

Customer assistance seems to be available only in English (at least in live chat for sure).  

There are also social media accounts and a Telegram channel; they do not substitute for customer support channels, but players can track news and updates on Zizobet.

Zizobet casino legit is over one year old, but there is surprisingly little player feedback on it on the popular reviewing platforms.  

Casino Guru gives Zizobet casino a 7.3 rating out of 10, and the player reviews are generally good, but at the time of writing, there are only five Zizobet casino reviews.  

There is one very negative review claiming the casino confiscated the player’s win, but it shows that customers are not aware of the casino rules, and then they get upset if the casino rules actually work. No casino allows duplicate accounts, and even if the user manages to open another account and even claim and wager a bonus, at the stage of checking the bonus legitimacy, the casino team will still find out and remove the bonus and all the associated bonus winnings. The account can also be suspended. 

Trustpilot, another platform with casino reviews, gives Zizobet 2.9 out of 5. It is interesting that the Zizobet reviews on this platform are either very good or very bad, which makes us think that bad Zizo bet casino reviews were written by real players from their actual experience, and good Zizo bet reviews were created to balance out the rating. 

The complaints, again, are about lost money, slow withdrawals, etc. Some of the reasons the casino states seem completely legit; some less legit, although this doesn’t help the players much, of course.

On the one hand, the casino team at least seems to respond to the majority of complaints; on the other hand, we were not impressed by the average, standard faceless responses.

The responsible gambling page at Zizo bet casino includes information on underage gambling, practical recommendations for staying in control, and links to responsible gambling organisations. The casino also states that its staff is trained to recognise potential signs of problem gambling; however, we are not sure how it helps because the communication is slow and not very personalized.  

Players have access to deposit limits and account management tools, like time-out up to five days and self-exclusion (between six months and up to five years). However, there are no deposit/loss/wager limits that the casino states are available.  

It took the support several minutes to respond to that, but in the end, the only available tools are time-out and self-exclusion.  

While some tools are better than no tools at all, these tools are only useful when the player is already in trouble, and their gambling patterns are so unhealthy that they decide to limit their access to real-money gambling altogether.  

To really execute responsible gambling, especially according to the standards expected in Canada, the casino should provide deposit/wager/loss limits (these must be daily, weekly, and monthly), reality checks, and session time limits. These would help any user to play responsibly and set the budget in advance.

The casino doesn’t mention any national self-exclusion programs, only a couple of sites like Net Nanny that work on protecting minors from gambling and ensuring the legal gambling age for access to the platform.

There is no full information on problem gambling or responsible gambling resources, and no helplines listed. If you want to know more, or would like to contact a helpline, please use information on our website instead.