Ontario
About Playkasino Casino
Playkasino holds an online gambling license from MGA, one of the best regulators for the best online casinos targeting international audiences. While the best licenses for Canadian players are those by the local Canadian regulators, MGA online casinos are literally the best you can get outside of the purely Canadian segment. Moreover, Playkasino is iTech Labs certified, and eCOGRA manages the user complaints, if any. With such a solid security package, it is easy to make a decision already. However, we still encourage you to read this Playkasino casino review by CasinosHunter to be aware of all the complicated rules!
MGA license;- Apps for Android and iPhone;
- A big library of popular online casino games;
- Proper responsible gambling limits;
No list of providers in the lobby;- Available only in English;
- A lot of rules and limitations to keep in mind.
Key Takeaways
Playkasino is a high-trust, regulation-first platform focused on a safe and secure player experience rather than a “fun-first” gambling. Besides being licensed, certified, and regulated, which is a huge advantage already, it has a list of unusual features. For example, Playkasino casino uses three account types, which is uncommon and can be confusing. Its KYC rules are also stricter than average, but this is probably for the better.
Playkasino casino Canada doesn’t try to impress its potential customers with bonuses, and for a good reason. Other casinos with MGA licenses are heavily regulated and watch out to ensure that all bonuses and promotions are comprehensive, transparent, and as non-tricky as possible. So, players wishing to claim a bonus can check out the following options:
- Welcome bonus for newly registered users;
- Daily bonuses and reload bonuses during the week;
- Tournaments;
- VIP Club rewards.
As you see, nothing is crazily overwhelming; instead, the promotions are structured and easy to use. If you would like to learn more about each of them, please check out our dedicated Playkasino casino bonus review on a separate page.
Before we dive into the nuances of Playkasino casino games, there is an important rule to consider.
Playkasino has three account types: real money, bonus account, and practice account (or mode).
In real money mode, you can deposit, play the most popular casino games, and win real money. If you choose practice mode, you don’t have to bet any real money, but also, no real money will be credited as wins. You cannot transfer wins from the practice mode to the real money mode. Also, the casino clearly states that it is recommended to first try the casino games out in the practice mode, and then move on to the real money mode.
Now, there are 8,500 casino games in the lobby altogether. You can find casino games, roulette, Megaways, live casino, slots, jackpots, instant games, popular, new, game shows, and other games, but the categories don’t make that much sense and aren’t very convenient to browse.
Also, there is no clear list of software providers on the site, and players cannot filter casino games by provider or find a provider via the search bar. However, you can find casino games by Blueprint Gaming, ELK Studios, IGT, etc.
Slots
The Playkasino casino slots section is traditionally the biggest in the lobby, and most casino players will be spending the majority of their gambling time here.
However, any additional filters are available for browsing through the casino games, and providers are not indicated on the game icons, so you just have to explore or use the search bar for finding particular casino games.
On the positive side, you can click on the information tag on each game icon and see info on the game, its features, and so on. This is quite convenient if you are really choosing by features or characteristics.
Most online slots in the Playkasino lobby can be tried out in the practice mode (mentioned above).
Playkasino Casino Live Dealer
Playkasino casino live dealer games are powered by several well-known providers, including but not limited to Pragmatic Play, Playtech, and Evolution Gaming. The casino site constantly purchases new games, so the section is quite big.
However, again, the live games lobby has pretty much no categories; you can click on live blackjack, live roulette, or game shows, but most of the time, you just have to browse to find baccarat, blackjack, roulette, or poker.
Live casino games are not allowed for wagering bonuses at Playkasino, but some of the live casino titles can be checked out in the practice mode.
At the time of writing this Playkasino review, gamblers in Canada can use Visa, Mastercard, Interac, ecoPayz, MuchBetter, Astropay, Paysafecard, and bank transfer for their payments.
Playkasino online casino accepts deposits and pays out the winnings in CAD and other fiat currencies; cryptocurrencies are currently not accepted.
The casino has some tricky payment rules; not misleading, just rather strict, so please make sure you read the next part of this review really carefully.
Deposit
The minimum deposit in CAD that Playkasino accepts is $10; however, to claim certain bonuses on the web site, you might have to deposit a higher amount. This is a common requirement for many Canadian dollars casinos.
Considering that there are three account types on the site, if you have a “Bonus” account and you fail to make your first deposit within 30 days after account creation, the bonus and all associated winnings will be void. So make sure you deposit on time.
Playkasino online casino Canada has to send you an email confirming that your deposit has been received; for some bigger deposits, the casino team might contact you separately. It is recommended to print out or save the details of all transactions to and from the casino, to avoid any issues or misunderstandings in case you need to contact the casino’s customer support team regarding your payments.
Withdrawal
The minimum withdrawal from Playkasino is $20.
The maximum withdrawal limits are: $15,000 per month, and up to $7,000 per transaction. If the amount the player wishes to cash out exceeds the set limit, the casino will pay it out in installments of $15,000 per month until the full win is paid out. At the same time, cashing out bigger wins will take longer because the casino will apply additional checks and verifications.
Withdrawals are only possible for depositing players who have no active bonuses associated with their accounts (and wagering requirements for all bonuses are covered).
Playkasino normally sends money via the user’s preferred payment method; if this is impossible for some reason, the customer support team will contact the user to discuss a different option. This condition is there for a reason; for example, online casino Apple Pay sites cannot accept payouts back to Apple Pay. So, it is good to have this flexibility.
Most payouts have no fee for the end receiver (the player), but for some payment methods, Playkasino does apply fees to cover the transaction costs. Payouts via credit or debit cards and via e-wallets have no fees, but wire transfer payouts under $700 come with a $10 fee.
Playkasino mobile casino withdrawal waiting time is far from instant, so don’t expect fast payouts. Whenever a user places a payout request, it will be pending until midnight of the following day, and then the casino team will start processing it. Withdrawal request confirmation will take up to 24 hours, and then processed by the chosen online payment method. Bank transfers take the longest to process.
Please make sure you follow all the payout rules, comply with the casino’s terms and conditions, and cover the bonus wagering requirements to receive your withdrawals. Otherwise, the casino can stop processing the payout and return the money back to your balance until further investigation.
If, for any reason, your payout is rejected or incomplete, the casino will return the funds back to your casino balance.
Good news for mobile casino gamblers: there are official Playkasino casino apps for iOS and Android. You can find the links to the online stores directly on the casino website and download the corresponding app immediately.
Apps are usually faster and sleeker than mobile websites, and often have exclusive features or bonuses, or at least they are updated more often than websites.
Playkasino casino mobile has one of the best FAQ sections with short but useful explanations, so feel free to use it.
Otherwise, you can contact customer support via email, live chat, or phone, but the latter two options are only available to the already registered users (unfortunately). Please note that all telephone calls will be digitally recorded.
The casino team also warns its users that support in languages other than English is not always available, so whenever possible, please use English when requesting assistance.
Also, the site itself seems to be available mainly in English.
