Ontario
About 21.com Casino
21.com online casino Canada was opened in 2018 and it holds an iGaming license from MGA, one of the most reputable authorities in the niche. The site has all that it takes to protect users’ data, including an SSL certificate. Partnering with reputable software providers and online payment operators makes 21.com reliable and secure.
The casino focuses on online slots and live dealer games although the lobby only has 1500 games. There are bonuses for new and established players.
MGA license;- English and French website versions for Canadians;
- 60 software providers;
- A minimum deposit casino;
- Responsible gambling tools;
x40 wagering requirements of deposit plus bonus;- No mobile app;
- No phone number for customer support.
This casino site has some pretty classic promotions that include a welcome offer for new customers, reload casino bonuses available to already depositing customers, and a VIP club. Every bonus has its own strict conditions, so please check out the most interesting offers in the 21.com casino review below for a bigger picture.
(All bonuses reviewed after the welcome offer are only available to established players.)
Also, please make sure you double-check the bonus terms for every promotion you are interested in before you actually claim it in the casino. Online casinos can change their rules frequently.
Welcome Offer
If you are a new player who signs up for the casino for the very first time, you are eligible for the welcome offer. Deposit at least $25 and you will get a 100% cash match up to $200 on your bonus balance.
You can deposit more than $200 but the maximum cash match in this bonus is capped at $200. The maximum sum you can win and withdraw using this bonus is $2,000.
Use 21.com casino bonus code HEY to claim the welcome offer.
The wagering requirements are to be met within seven days which is a pretty tight deadline itself. What is even more frustrating is the wagering requirements of x40 the deposit and the bonus sum together.
So, if you deposit $100 and get another $100 on your bonus balance, with the x40 wagering requirements it makes 40 x $200 = $8,000 to be wagered in real money before you can order the withdrawal of your winnings, if any at this point.
(This makes us think that you might probably want to consider these rules very carefully before deciding if you want to claim the promotion at all.)
Happy Hour Cash
Every afternoon on Wednesday and Tuesday, 21.com has a Happy Hour Cash promotion.
All players willing to participate should deposit and bet at least $1 and play one of the 12 selected Pragmatic Play games. The promotion has 10 prizes of $50 each for the winners.
And the best part? This promotion pays in cash immediately and no wagering requirements are applied!
Sunday Booster
This promotion is only available on Sundays. If you would like to get a 50% cash match up to $1,000 you should deposit at least $50 and use the SUNBOOST promo code. The biggest eligible deposit is $2,000.
The wagering requirements of x40 are (again) applied to the deposit plus bonus and must be met within three days (which is a very tight deadline).
The maximum bet with this 21.com casino bonus being active is $5 and the maximum cashable win is $2,000.
VIP Club Bonuses
There is a VIP club at 21.com but new depositing players are not enrolled automatically. Instead, the most dedicated players are invited to the VIP club by the casino team.
The club has three levels - Bronze, Gold, and Diamond. Each level has extra perks for the participants, including a personal account manager, faster withdrawal service, personalized bonuses, lower wagering requirements, 21.com casino free spins, cashback promotions, and more.
Please keep in mind that if you are not active in the casino during a month, you can lose your status when the new month starts. However, you can regain the status as soon as you resume your activity.
At the time of writing this review, 21.com has 1500 games in the lobby from 60 software providers. The providers include studios that are very popular in Canada, like Microgaming, Play’n GO, NetEnt, Pragmatic Play, and others.
All available games have an inbuilt RNG.
The lobby is separated into three main sections - online slots, live dealer games, and table games. Players can filter the games according to provider, in alphabetic order, or search for specific games in the search bar.
The drawback of the lobby is that there are only a couple of jackpot games that are not very popular.
Online Slots
The choice of 21.com casino slots is rather decent. You can choose the games by type, for example, feature buy games, high volatility slots, themed online slots, online slots with Hold & Win mechanic, Drops & Wins games, and so on.
There are several popular themes like Egypt, Asia, etc., if you are more into visual things rather than mechanics and features.
The casino offers lists of games by providers as well.
21.com Casino Live Dealer
This casino has a nice set of live dealer games and this is a benefit because live games combine the best qualities of classic land-based gaming houses and online casinos.
21.com live casino is backed mostly by Pragmatic Play and Evolution Gaming, two outstanding software studios.
The games in the lobby include roulette, wheel of luck, blackjack, baccarat, and other classic table games and game shows. Many of the games have exclusive bonus features such as Drops & Wins, offered directly by Pragmatic Play.
Bets in live blackjack games vary between $1 - $14,000 depending on the game type. Bets in live roulette and live baccarat vary between $0.1 - $7,000.
Currently, the casino doesn’t offer any bonuses or tournaments to be used in live games but this is possible so keep an eye on the promotions.
Other Games
Players who prefer a quiet gambling style and like table games can play automated games without the need to catch up with a live dealer or play at the same table with other gamblers at the live casino.
There are 50 classic automated table games in the corresponding section, including variations of blackjack, roulette, and poker. The key providers that back this part of the lobby are Relax, OneTouch, Switch, and Pragmatic Play.
In contrast to live table games, 21.com casino games in this section can be played for fun in demo mode without actually making real money bets.
21.com provides very little information about its banking rules to unregistered visitors. This is why this CasinosHunter review will be useful for anyone willing to sign up for 21.com.
All registered customers will get full information about payment methods available to them, as well as payment limits and other rules, in their casino accounts. However, it is not enough to assess the casino and decide whether you want to play there or not.
So please check out the next section of our review to learn more about deposits and withdrawals.
Deposit
The key payment methods available to Canadian players are Interac, Instadebit, iDebit, Payz, and MuchBetter.
This is good news because all those payments are allowed for both deposits and withdrawals. It means that you won’t need any extra payment options for cashing your winnings out.
The lowest possible deposit that 21.com allows through most of the payment methods is $10. However, as stated before, you will have to deposit at least $25 to be eligible for the welcome offer.
Other bonuses in the casino have their own minimum deposit limits. Please check them out on the corresponding pages.
Withdrawal
If you deposit with Interac, Instadebit, iDebit, Payz, or MuchBetter, you can cash out using the same preferred method.
The casino site will send your withdrawals to the same method used for depositing every time it is possible. Using any of the listed methods will spare you the trouble of trying to get your winnings from another e-wallet or bank transfer.
The casino team needs 24-72 hours to process the withdrawal request from the player before they send the money to your preferred online payment system. After that, the transaction will take as much time as the payment operator claims.
The minimum withdrawal limit is $50. The maximum possible withdrawal per day is $5,000. However, the limits for cash out after hitting a 21.com casino jackpot are not indicated.
21.com casino mobile has yet to offer an app, or at least the application of this casino is not available for download at the time of writing this review. Maybe when you get to this casino you will be luckier and find the 21.com casino app already existing and available.
Meanwhile, 21.com has a completely mobile-compatible platform, and all its games can be played on any mobile device if the site is opened in the browser (you can use any). The OS or the type of device doesn’t matter as the 21.com mobile casino runs well on the most popular devices.
If you need to contact customer support you can use live chat or email. Unfortunately, there is no phone number for customer support.
Live chat and other support services are for sure available in English but the situation with French-speaking support is not clear.
Overall, players should feel confident and comfortable using this casino platform. However, in our opinion, the FAQ section is very generic and lacks facts in the answers.
