JackpotCity Casino

Players from United States Not Accepted

Welcome Package

100% up to C$1600

Bonus T&C
Total Rating: 9.3/10

Perfect - such reputation is assigned only to reliable, respectable casinos that have earned their honest name by providing legal info about license and ownership, by articulating comprehensive and fair gaming rules, by partnering with reliable payment processing companies, and by providing a decent number of entertaining and high quality games.


CasinosHunter’s Rating:
User’s Rating:
2 users reviews
2 users are fully satisfied
Total Rating: 9.3/10
Casino Reputation: Perfect
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Online casino Jackpot City is one of the old web casinos that have been operating in the niche since the dawn of the Internet. You can find a nice selection of games there, provided by two leading software developing companies in the niche. The site accepts players from many countries as real money customers, and offers every new customer a juicy Welcome Package. If you would like to know more about Jackpot City online casino, check out this Jackpot City review by Casinos Hunter.


  • The site holds reliable licenses
  • Certified by e-COGRA
  • Has Live Dealer games by Evolution Gaming
  • Has Progressive jackpots by Microgaming
JackpotCity Casino Information
About CasinosHunter.com Terms

Pros and Cons

  • Reliable license by MGA + one by KGC
  • The site is e-COGRA certified 
  • An impressive amount of games 
  • Live Dealer games are available
  • Supports several dozens of languages
  • Unregistered visitor cannot actually browse through the games
  • Demo mode is not available for non-customers
  • Tons of useless text for SEO purposes on casino pages
  • Rip-off wagering requirements - x50 the amount of the bonus
  • Only two providers power the site
  • Unclear bonus conditions

How to Sign Up with JackpotCity Casino in Canada

It is super easy to register a real money account with Jackpot city online casino from Canada. You will need the account to even see the lobby, and to play games in the Demo mode, because unregistered users can’t do so. Therefore, if you only have the purpose of playing the games for fun and for free, perhaps you would want to check out a different site.

If you want to play for real money, then click the jackpotcity casino login button in the upper right corner, and the whole process will take about a minute or two to complete.

  1. First, provide your country, username, and email.
  2. Next, create a password for the account, fill in your real name, birthday date and gender. You can also indicate the language and currency of your preference.
  3. Then, you have to indicate your contacts - these are necessary for account verification, in other words, to make sure you will be able to deposit and withdraw. Later, the platform will require to upload some ID documents to confirm you are eligible to gamble online.
  4. As soon as your account is created, you can deposit and claim the bonus. As soon as the account is verified, you can withdraw the winnings.

JackpotCity Casino Review


JackpotCity Casino Bonuses

Bonuses are one of the most attractive pieces of gambling at online casinos, but Jackpot City obviously decided not to tap into it. All they’ve got is a Welcome package, and Loyalty rewards. To claim the bonuses you firstly need to log in with the JackpotCity casino site.

Welcome Package

The Welcome bonus consists of promos attached to four consecutive deposits by the newly registered customer. Each of the four deposits made is met with a 100% match bonus up to $400 (or equivalent). The minimum deposit that activates the bonuses is $10, but the wagering requirements are rip-off - x50 the amount of the bonus.

You can claim the bonuses during 7 days after you have registered an account. After that, you will be ineligible for the Welcome package, even if you haven’t deposited before.

Loyalty Program

As almost every self-respecting casino, Jackpot City offers a Loyalty Programme, where each wager earns the player loyalty points. Moreover, when a new account is registered, the new player is granted with 2500 loyalty points to boost their account level from the very start.

However, the exact exchange rate for the loyalty points is not indicated; it can even depend on the location or currency of the player. The level of account can be Bronze, Silver, Gold, Platinum, Diamond, or Privé, but the benefits of each level are revealed individually to every customer upon reaching the level.

JackpotCity Casino Games

Jackpot City boasts 500+ games… or wait a minute, is is 400 games? The point is, different pages of the site state different numbers. Perhaps the operator should update their info more carefully.

There are all classic casino games - slots, table games, video poker, and some specialties. The problem is you won’t see the lobby and actual titles until you register - not very generous from the casino’s side. Demo mode is also available only to registered users, which makes absolutely no sense - why would a person make a real account and provide their real personal data, if the site does not even care to show what they’ve got?

Well, they’ve also got jackpots and Live Dealer games, which is definitely a benefit. By the way, the whole casino is powered only by two providers - Microgaming and Evolution Gaming. This is good news, since both companies are leaders in their niches, famous for outstanding quality of the product. But having only two companies represented is less good news.

JackpotCity Casino Payment Options

Jackpot City accepts a bunch of currencies - including USD, NZD, CAD, BTC, EUR, PLN, RUB, SEK, CZK. However, it seems that the default currency is Euro, so you can expect double currency exchange when depositing and then, when withdrawing.

The banking options variety leaves much to be desired. While players from other locations can see additional local payment methods, Canadian players will most likely be limited to the following options:

Deposit - Visa, Mastercard, Visa Electron, Interac, Skrill, Trustly, IDebit, Neteller

Withdrawal - Visa, Mastercard, Skrill, Neteller

The withdrawal limit for weekly cashout is €4,000, while the minimum withdrawal possible is $25. Before you can cash your winnings out, the platform will take 48 hours to confirm the transaction. So, the fastest waiting time you can expect is around 3 business days.

JackpotCity Casino Mobile App

JackpotCity mobile casino version does not have official mobile apps for mobile devices, but it runs well on any device if you simply open it via the browser. The only thing you have to worry about in this case is reliable Internet connection.

JackpotCity Casino Security & Support

Jackpot City holds a license by Malta Gaming Authority, one of the most reputable and reliable agencies that issue international licenses for online gambling platforms. For players from Canada, the site also holds a license by Kahnawake Gaming Commission, which provides double reliability.

As for Customer Support, you can talk to them in Live Chat available 24/7, or drop them an email to [email protected]

There is no Phone number for Customer support, which is definitely a drawback. Also, it seems that the whole Support team is outsourced, or Jackpot City Customer Support is the same team that works for all other sites owned by Bayton Ltd. This is also a drawback, because it means they are not focused on one casino only, and have less time for each individual customer.

JackpotCity Casino Usability & Design

Jackpot City casino online is one of the old casinos that have been around for two decades, and it shows, because they have tons of SEO text on platform’s pages. Instead of the lobby and games in different categories, the visitor is invited to read about the games. This makes little to no use for the potential customer, because this text exists purely for search engines.

Next, the navigation is rather misleading due to those text pages - eventually, the reader ends up not where they expected to find themselves. Plus, as in the case with the number of games on the platform, some info has not been updated properly.

Another aspect is Responsible Gambling. In a perfect world, the customer has to be able to activate loss, deposit, or bet limits, or choose self-exclusion from the casino, for a limited or unlimited period of time. Jackpot City states they can provide this service, but exact tools are not immediately available to the player.

Wrap Up

Online casino Jackpot City is one of those web gambling platforms that have been around for ages - more exactly, since 1998. While we could expect some growth and improvement of the casino during these years, or at least we would expect the operator to follow more contemporary trends in design and marketing - well, we were wrong with our expectations. 

The site does not show what they’ve got in terms of games, so not clear how they actually want to attract the visitors. Some info is unclear, and tons of info are just rubbish, written for the sake of Google and not for the sake of players. 

This site is run by an experienced company operating several other similar sites, and one would expect outstanding quality and user experience from such platform, but no. Jackpot City is an average casino site that has more drawbacks than perks.

JackpotCity Casino Reviews by Gamblers

User’s Rating













Jackpot City because it has progressive jackpots! Love this one. Have lots of fun on this site.

  • progressives
  • tons of slots
  • poor navigation
Jordan Walles
User’s Rating













The site states it is reliable because of the licenses and certifications and so on. I did not cash out anything from it, so cannot say anything about withdrawal. But noticed no fraud either.

  • many different games to choose from