Tried Live Dealer games at Casumo, and wanted to get some bonuses but they seem to have none for Live games… otherwise, the casino was okay…
Players from United States Not Accepted
100% up to C$1,800No Promo Code Bonus T&C
Perfect - such reputation is assigned only to reliable, respectable casinos that have earned their honest name by providing legal info about license and ownership, by articulating comprehensive and fair gaming rules, by partnering with reliable payment processing companies, and by providing a decent number of entertaining and high quality games.
Opened back in 2012, Casumo is today one of the oldest modern casino sites. Casumo is actually an award-winning casino, holding such awards as International Gaming (IGA) Awards: Online Casino Operator and eGaming Review (EGR) Nordic Awards: Casino Operator.
Run by a reliable operator, and boasting several international egaming licenses, Casumo can fairly be considered one of the most reliable, reputable, and safe casino sites in the niche. However, besides being reliable, it is also entertaining.
There are over 2000+ games in the lobby by over 30 providers, plus various tournaments and promotions for the players. To learn more about Casumo, check out this Casumo review.
To enjoy all the perks and games available at Casumo casino site, you have to sign up and make yourself an account.
To register, provide email and login details, confirm the registration, and add all the personal details. Please keep in mind that there is a long list of restricted countries, so only players from a limited range of countries can join.
As soon as your account is ready and you connect your preferred banking option to the account, you will be allowed to deposit, claim bonuses, and make real money bets. However, remember that the withdrawal as such will only become available to you after your account is verified by the Customer Support. To verify the account, you will have to provide one or several of the following documents - photo ID, proof of address, verification of payment methods, or other documents.
At the time of writing the full review, Casumo casino site does not have a separate Promotions page; there is only one bonus - the Welcome Bonus - and it is only described in the T&C. After you register an account with the casino, other promotions may become available to you, depending on your location. Moreover, Casumo has a kind of VIP club, and higher levels of the account can also bring additional perks.
Players who are eligible for the Welcome Offer can get a 100% cash match on their first deposit, up to $300. In addition, the casino gives 20 Free Spins that can be wagered in the Book of Dead slot.
The Free Spins are valid for 30 days. The cash part of the bonus is valid for 183 days. The wagering requirements are x30, but they work for both deposit and bonus amount. Please keep in mind that not all games contribute equally to the wagering requirements.
The VIP program for loyal Casumo customers is called the adventure, and the progress of each player is tracked with the help of the progress bar. New account levels are represented by belts; earning belts means unlocking new additional perks, like cash prizes and free spins. The player will see their belts change in their customer account. The level upgrade does not immediately trigger a new reward, but the higher the level, the higher the chances of getting more and bigger rewards.
Casumo casino has over 2000 game titles in their lobby, powered by over 30 software providers. This is an impressive choice, and most players will be busy for months trying out all the games.
The range of games includes all classic types, plus Live Dealer games and even famous progressive jackpots. Moreover, depositing players have the chance to participate in reel races, and win even more prizes and cash. All the rules and conditions of the reel races participation are explained in the customer account.
There is good news and not so good news when it comes to Casumo banking.
The good news is that there are many payment options which will be convenient for many players. The minimum deposit accepted by the site is $10, the maximum withdrawal possible per month is $50,000. However, the other deposit and withdrawal limits depend on the customer’s location and other details, and are established and changed by the casino team.
It is important to keep in mind that, after you open an account, you have to connect a banking method within 3 months. If you fail to connect a banking channel to your account, and start depositing and betting within 3 months, the withdrawal option as such may be restricted for you.
Any withdrawals are to be first processed by the casino to be verified and confirmed; this takes around 72 hours on average.
If you do not take any bonuses to your deposit, you should still wager your initial deposit in games. If you decide to withdraw what you have previously deposited, without making any real money bets in games, the casino will apply a 5% fee to your cashout.
Now the bad news about Casumo casino is that the internal currency is Euro. If you deposit in currencies other than EUR, the payment processing company may apply additional fees due to the currency exchange occurring every time you deposit.
Casumo online casino actually offers a way better user experience to all mobile online casino gamblers, because in contrast to many other online casino sites, Casumo has an official mobile application.
This way, Casumo games and perks can be accessed via iPhone or Android devices, and the app can be freely downloaded from the App Store and from Android App page. The application is sleek and fast, and is much more convenient for the go gambling than accessing favourite casino games via the browser.
Casumo site holds two licenses, both of which are among the most reputable and reliable in the industry - one by the MGA, another one is by the UKGC. This is a good sign because both licenses are of high quality and therefore support the site’s positive reputation. Moreover, Casumo has social media accounts where you can contact them, or contact other players.
If you would like to contact the Customer Support on site, use Live Chat or drop them an email to [email protected]. Unfortunately, there is no phone number for the Customer Support.
Also, customer complaints, if any, can be handled not only by the site support, but also by the MGA which is the license issuer. Another option is to contact eCOGRA and ask them to handle the complaint. This fact contributes a lot to the site’s transparency of practice.
Casumo site is not very usable in terms of site exploration and navigation, because the design is a bit limiting, and many pages that are usual for other casino sites, like Banking or Bonuses, are absent on this platform. On the other hand, there are some gambling guides on site that contain useful recommendations on playing different casino games. Beginner gamblers may definitely find these guides helpful.
In addition, Casumo casino online has a wide range of Responsible Gambling tools. The tools are available directly in the customer account, or can be activated or changed after contacting the Customer Support. The tools include deposit, wager, loss, and session limits. The customers can also activate the login time block, and limit their ability to login on certain days (for example, on weekdays). Self-exclusion feature can also be activated if the player feels they gamble too much.
Casumo casino online is an award-winning casino site that offers many games by reliable and reputable software providers, and has many attractive perks that make it worthy of the gamblers’ attention.
Some of the best things about Casumo are that there is an official mobile application for the players, offering the ultimate user experience. And moreover, this casino site really takes care of safety and security for its players.
If you are wondering whether Casumo can be trusted for real money play, it is definitely safe and protected enough, although we suggest that the payment methods and processes may differ in terms of convenience for players from different countries. In any case, Casumo is one of the best sites available for online gambling.