Ontario
About Roku Casino
Roku casino is a comparatively new and fresh web gambling platform for casino games fans. However, it can already impress them with a huge lobby containing over 2,000 products, backed by 30+ world-famous software developers. The games are plenty and various, including the best titles in the niche.
Roku does a good job accepting many countries for real money betting, and allowing many currencies for deposits and withdrawals, including cryptocurrencies! Moreover, this site already has its own official mobile app for the ultimate gaming experience on smartphone and tablet.
Those real money bettors who are intrigued and would like to learn more about perks and benefits offered by Roku should check out this detailed Roku review by Casinos Hunter.
official mobile application- 30+ software providers
- 2000+ games
- Live Dealer Games
- progressive jackpots
- Responsible Gaming tools
- shortlist of restricted jurisdictions
- many currencies are accepted
- cryptocurrencies are accepted
humble unimpressive bonuses- very primitive and uninspiring Comp Points system
- no phone number for Customer Support
- bets and withdrawals in cryptocurrency are impossible
- tricky cryptocurrency rules
There are several rules that generally apply to all bonuses on the platform, unless stated otherwise, and you should be aware of these rules if you have any plans on claiming any bonuses at any period of time.
Firstly, the wagering requirements are x40. The bonuses are valid for 7 days since the moment of activation. Secondly, you can’t wager them in Live Dealer games; other games contribute differently towards meeting the wagering requirements.
Maximum winnings from wagering any deposit-based bonuses cannot exceed 10,000 EUR.
Players from Sweden are not allowed to claim any bonuses or promotions on the platform.
With that being said, we need to be honest and state that players from Sweden should not be disappointed, because Roku’s bonuses are not the ones you’d dream of taking. In other words, the bonuses are small, trivial, and uninspiring.
First Deposit Bonus
Okay, let’s start from the fact that the overwhelming majority of web casinos already offer Welcome bonuses for at least 2-3 first deposits made by the newly registered customer. Roku offers a 100% match bonus up to 100 EUR, with minimum eligible deposit of 20 EUR. While such a bonus looks affordable and payable, it also looks very boring. And by the way, it is not clear how bonuses are counted for cryptocurrency deposits, because the casino has no info on that.
Friday Reload
Depositing from 20 EUR or more on Friday can bring you 50% match up to 100 EUR. And that’s all. No free Spins, no nothing.
Please keep in mind that if you only make deposits on Fridays to claim this type of bonus, but never make deposits between Fridays, the casino will qualify this as an abuse, and can restrict or prohibit the player from claiming these bonuses.
Comp Points
According to the Bonus Terms and Conditions, the players can accumulate Comp Points for their real money wagering, but this system is primitive and unrewarding, because no clear Loyalty Club program is offered. There are no clear levels to achieve, and no additional perks to enjoy. The concept is simple - all real money wagers bring Comp Points; 20 EUR bring 1 Comp Points. After the Points are accumulated, they can be exchanged for real money, 100 Points equal 1 EUR. The money you get in exchange should be wagered 3 times before being withdrawn. And this is it.
While Roku’s bonuses cannot impress even the bonus-hungriest players from Sweden who may be dreaming of getting at least some Comp Points, games offered at Roku are totally okay. You will be enjoying 2,000+ titles in the library, by over 30 globally famous software providers. The games include Slots, Video Poker, Progressive Jackpots, and Live Dealer Games. Almost all games can be tried out in Demo mode before you start making any real money bets. Unfortunately, at the time of writing, no additional tournaments are run by the platform.
On the one hand, banking rules for deposits and withdrawals in fiat currency are quite standard and average across the niche, and this is good because the customers face no surprises stated in fine print. On the other hand, Roku states some very weird and tricky rules for cryptocurrency deposits and withdrawals, many of which are straightforward unfavourable, and should be discussed in detail. So, let’s start from those.
Roku casino online accepts cryptocurrency, including Bitcoin, Litecoin, Tether, and Ripple. Allowed crypto is always a good thing, but Casinos Hunter has never ever seen anything similar to the rules stated further in the Roku Terms and Conditions.
It is said that deposits and withdrawals are allowed in cryptocurrency, but the casino prohibits making any bets in cryptocurrency. Wait, what? Yes. The point is, the players are allowed to deposit in crypto. Then, the website exchanges their crypto coins into fiat currency of the player’s choice. The player makes real money bets with fiat currency. After the player requests withdrawal, and wants to withdraw cryptocurrency, the site exchanges fiat money winnings into crypto, again, and pays it out.
It makes no sense, right? The players will lose the value of their digital coins twice, while the site will have crypto accumulated from exchange operations, and the casino Terms and Conditions underline that the currency exchange rate will be chosen by the casino itself.
Two other aspects should also be mentioned separately, because no other online casino from those explored by Casinos Hunter has ever stated such rules or warnings considering cryptocurrency payments on their site. Firstly, Roku states that, “due to the nature of cryptocurrency”, transactions that are to be instant may be not instant - while in fact one of the general advantages of crypto transactions is instant payments, compared to payments in fiat money. And secondly, the site states that crypto transactions may be delayed, interrupted, or suspended, and the player may get a higher or lower amount of money as a result, with casino not being responsible for such fluctuations; funny because no such warnings are issued for payments in fiat currency.
We have only two considerations on these weird crypto rules - the site either wants to play it super duper safe with the digital coins because they want to avoid legal problems, or, they want to get some residue of the coins after those numerous currency exchanges on their platform. This is all that should be said about Roku’s rules on digital currency payments. Interestingly, no info on bonuses connected to crypto deposits is provided.
Now let’s talk about other payment rules.
The site accepts a healthy bunch of fiat currencies, including EUR, USD, AUD, CAD, NOK, PLN, NZD, TRY, HUF, INR, BRL, KZT, and JPY. At the same time, the choice of payments options is not huge. According to the rules, the site reserves the right to send payouts to the source different than that used previously for deposit.
Minimum deposit possible is 20 EUR, maximum deposit per transaction is 4,000 EUR. Minimum withdrawal possible is 30 EUR, maximum withdrawal per transaction and per day is 5,000 EUR. Maximum withdrawal limit per week is 10,000 EUR, per month - 30,000 EUR. The waiting time for withdrawals is up to 2 business days.
Please keep in mind that withdrawal requests are not processed on weekends. To be able to withdraw, the player has to have their identity and account verified.
To prevent money laundering, every deposit (without bonus attached) is to be wagered 3 times; otherwise, transaction fee is applied.
One undeniable advantage of the Roku casino online is its official mobile application you can download right on the platform, and play all those fun and entertaining casino games from your smartphone or tablet, without the need to access the site from your browser. Having mobile app almost always means superior user experience, because apps interact better with the mobile devices (obviously), are faster, and less glitchy. The only thing to worry about is a fast and stable Internet connection.
In terms of safety and security, Roku online casino still has things to do. On the one hand, it has an international online gambling license (by Curacao, though, but better than none), and the site is protected by SSL encryption. On the other hand, there are no additional certifications or seals of trust of any type. This fact does not indicate that the site is fraudulent, it rather shows that the site still has work to do to earn a positive online reputation.
If you need to contact Customer Support, you can do so via Live Chat or email [email protected]. No phone number is provided for contact.
