Playluck Casino Review

Players from United States Not Accepted

Welcome Package

100% up to €800 + 100 FS

No Promo Code Bonus T&C
Total Rating: 9.4/10
Casino reputation

Perfect - such reputation is assigned only to reliable, respectable casinos that have earned their honest name by providing legal info about license and ownership, by articulating comprehensive and fair gaming rules, by partnering with reliable payment processing companies, and by providing a decent number of entertaining and high quality games.

Perfect

CasinosHunter’s Rating:
9.3/10
User’s Rating:
9.6/10
6 users reviews
6 users are fully satisfied
Total Rating: 9.4/10
Casino Reputation: Perfect
Play Now

Opened in 2020 by the Clever Motion company, and licensed by the Malta Gambling Authority, Playluck online casino has got everything it takes to be an impressive and attractive online betting platform, but currently, it is not as attractive. 

There are many strong sides in this casino, like MGA license, or Responsible Gambling tools, and these are important. However, the site is not very impressive in terms of games choice. The bonuses are few and they are very humble. 

The two least attractive things about Playluck, however, are its completely flawed navigation with disabled right key click and inability to open pages in new tabs, and also its incomplete pages that lack comprehensive information about stuff. If you want to know exactly what Playluck has to offer, check this Playluck review.

Playluck Casino Information
About CasinosHunter.com Terms
  • Wanted since Wanted since: 2020
  • Ranger Ranger: Malta Gaming Authority
  • Specialize at Specialize at: Jackpot Games, Scratch Cards, Dice, Card Games, Roulette, Slots, Blackjack, Live Dealer, Baccarat
  • Gang Gang: Evolution Gaming, Ezugi, Electric Elephant, Synot, Inbet, Sigma Gaming, NeoGames, Oryx Gaming, Gamomat, Ruby Play, Fantasma, Greentube, Side City, Reel Time Gaming, Old Skool, 2By2 Gaming, Ainsworth, Amaya, Bally Wulff, BetSoft, Big Time Gaming, Blueprint, Booming Games, Booongo, ELK, Foxium, GameArt, GAMING1, Habanero, High 5, IGT, iSoftBet, Just For The Win, Lightning Box, Merkur, Microgaming, NetEnt, NextGen Gaming, Nolimit City, Pariplay, Play´n Go, Playson, Pragmatic Play, Quickspin, Rabcat, Realistic Games, Red Rake Gaming, Red Tiger Gaming, Skillzz Gaming, Thunderkick, Tom Horn, Wazdan
  • Accomplices Accomplices: Visa, Mastercard, Klarna, Trustly, Skrill, Neteller, MuchBetter, EcoPayz, PayPal, Rapid, Giropay, Interac, AstroPay, AstroPay Card, Euteller, EPS, Paysafecard, NetBanking
  • Accepted Coins Accepted Coins: US Dollar, Canadian Dollar, Australian Dollar, New Zealand Dollar, Euro, British Pounds Sterling, Swedish Krona, Brazilian Real, Chilean Peso, Indian Rupee
  • Languages Languages: English, German, Norwegian, Finnish
  • Coordinates Coordinates: playluck.com
  • Live Chat Live Chat: Yes
  • Post Office Post Office: [email protected]
  • Phone Phone: No

Pros and Cons

Pros
  • Good bonus terms
  • Interac deposits
  • Live Dealer games 
  • MGA license 
  • 6 level Loyalty Program 
  • Third-party seal of trust 
  • Many currencies are accepted 
  • Responsible Gambling tools
Cons
  • no phone number for Customer Support

How to Sign Up with Playluck Casino

To play games for real money, take bonuses, and cash the winnings out from Playluck casino site, it is necessary to create an account. For this, click Sign Up and provide your email and other required information. After you confirm the registration via the confirmation email link, proceed with adding all the necessary details about yourself on the casino site. 

At some point, the casino site will require you to upload some documents to identify you. Please rest assured this is a normal requirement, because in order to accept payments from you and especially send payments to you, the site needs your personal details. After your account is ready, and you connect your preferred banking method to it, you are free to deposit, take bonuses, and make bets. The whole registration procedure will take only a couple minutes. 

However, please remember that withdrawal function as such will be locked for you until your account is checked and verified by the Customer Support. This may take some time, and some casino sites freeze the payment and betting functions during the verification. Therefore, better contact the Customer Support early and ask them to verify.

Let's Check Playluck Casino Piece By Piece

img

Bonuses

Before we look at each bonus offered by PlayLuck casino site, let’s discuss the general rules applied to the promotions on this platform, unless stated otherwise in the rules of a particular bonus. 

All bonuses can only be available to players that have already made at least 10 EUR deposit to the platform before. 

Players from Sweden are not eligible for any bonuses whatsoever. 

Please keep in mind that Playluck casino site is a part of a bigger company managing other casino sites. If you are an experienced gambler, and have already gambled at sites owned by this company, and you have taken Welcome Bonuses from these other sites, you may not be able to claim the Welcome Bonus at Playluck. This is done to protect the online casinos from bonus hunters that jump from one site to another, claiming bonuses, in attempts to hit a big win. 

Now, if you happen to get any Free Spins as a Playluck bonus, please keep in mind that all Spins must be activated within 1 day after they are granted. All unused Free Spins are removed. Winnings from Free Spins bonuses cannot exceed 100 EUR; all the extra funds will be forfeited by the casino. All winnings received from Free Spins must be wagered for 50 times, before you can place a withdrawal request. 

According to these casino rules, when playing real money games with an active bonus, 50% of the bet is taken from the deposited money and the other 50% is taken from the bonus money. However, if you receive a bonus of another type and place a real money bet using only the bonus money, the maximum winning from such wagers will not exceed 500 EUR. 

Welcome Package 

The main bonus offer by Playluck is actually the Welcome Package (at least at the time of writing), which is not very good news, but the bonus itself is decent. 

The promotions for the first four deposits go as follows: 

  1. 100% match up to €200 + 20 Free Spins 
  2. 50% match up to €200+ 30 Free Spins 
  3. 50% match up to €200+ 30 Free Spins
  4. 100% match up to €200+ 20 Free Spins

The qualifying minimum deposit for each of the Welcome bonuses is 20 EUR. The bonus is valid for 21 days, and the wagering requirements for each cash and Free Spins bonus is x35. 

The only weird thing that Playluck does not explain properly is why each bonus in the Welcome Package is represented not only as deposit-based, but also “day-based”, that is, not only first deposit bonus or second deposit bonus, but also first day bonus, second day bonus, etc. 

The Bonus Terms do not clearly state that, in order to get the Welcome Package, the player has to deposit each day for four days in a row; only qualifying deposits from 1 to 4 are listed. Perhaps this is a marketing method to confuse the customer and stimulate them to deposit each day during four first days on the platform as a real money customer. However, CasinosHunter is not generally amused by such marketing measures. Therefore, after you sign up, but before you deposit and claim the Welcome Package, please contact the Customer Support and ask them if you are actually expected to make a deposit each day for four days in a row. 

Loyalty Program 

The Loyalty Program by Playluck for all regular customers that deposit and bet frequently includes 6 levels. The first level is achieved after earning 10 Points, and the reward is 5 Free Spins on Sunday. The 4th level that can be achieved by depositing and betting is possible after collecting 1000 Points, and the reward is 40 Free Spins on Sunday, plus express cash out. The two last highest levels are only available upon personal invitation. The rewards are 50 Free Spins on Sunday, plus additional extra perks. 

Each Point is worth 40 EUR wagered in real money games (bonus money does not count). You can later also exchange the bonuses back to cash; and the higher the level, the more advantageous exchange rate you get.

Games

We will be honest with you, PlayLuck doesn’t have many software providers and as a result, does not have that many games in the lobby to stir your excitement. There are only up to 10 software providers powering the lobby at the time of writing, and the number of games is around 1000+. The exact quantity of games is not revealed though. 

The games are pretty decent - from slots, Table games, and Scratch cards, to some Live Dealer games. But of course this cannot be compared with bigger casinos where thousands of games are offered. 

And yet, if you want just a good old real money game under fair conditions, Playluck casino online can give you that opportunity.

Banking

Revealing the drawbacks straight away, CasinosHunter has to warn you that you will only know your exact banking limits and other rules applied to your depositing and withdrawing, after you register an account. The exact info will be provided in your account directly, depending on the jurisdiction you are located at. While this is convenient for each separate player (they do not need to read through all the general rules), and for sure this is convenient for the casino site, this is in fact a negative trend. 

Without general banking and payment rules provided to all potential customers exploring the casino site, these potential customers cannot evaluate the casino rules objectively. They have to wait until they register, and see under what rules they are to pay and cash money out. Eventually, it comes down to registering with a site, and providing your personal information to a site that does not give you any information about banking in the first place. 

Now to the banking rules explained. 

Playluck accepts 10+ fiat currencies, and it does not accept cryptocurrencies. Moreover, the default internal currency is EUR, meaning you may face the double conversion and pay a little bit more than you expected. So, if you have an opportunity to deposit in EUR, better do so. 

The choice of payment options for both depositing and withdrawing is quite decent. But of course we would like to see the minimum and maximum limits, and other rules.

Mobile

At the time of writing this review, Playluck casino online does not offer any official mobile applications for convenient mobile gambling. However, the platform itself is completely mobile-compatible, and therefore can be opened on any mobile devices, such as smartphones and tablets, via any browsers, regardless of the OS used.

All games on the platform are available for mobile gamblind, therefore gamblers may expect a seamless mobile experience, even without an app. The only thing to worry about is of course a fast and stable Internet connection, and one can play their favourite games on the go, without being chained to the desk!

Security

Playluck holds two international egaming licenses by two of the most reliable and reputable agencies in the industry - one by MGA, and the other one by UKGC. These two licenses enable Playluck to offer its games and services to gamblers from many countries all around the world, which is great. 

The site’s reputation is supported by some third party seals. All customer complaints, if any at all, can be managed not only by the casino’s Customer Support, but also by one of the license issuers, or/and by the independent third party in the niche. This way, any complaint can be managed in a fair and transparent way, 

To contact the Customer Support, you can use Live Chat or email [email protected]. Unfortunately, there is no phone number provided.

Usability

There are some obvious and unobvious drawbacks that must be discussed. 

The obvious drawback is inconvenient navigation that does not allow opening the pages of the footer menu in new tabs. Therefore, one cannot operate in a usual manner, opening all pages in tabs and looking through them quickly. Instead, each page opens on the same page in a separate window, which is slow and weird. 

Next, there are two versions of the Terms and Conditions, a later one and a more recent one, provided one after the other, on the same page. This is definitely confusing, especially for beginner level players. Two versions may make them read both texts without realizing the difference, or make them look for the difference believing they should do so. 

In contrast to the two versions of T&C, there is not a single version of the full banking rules, such as deposit and withdrawal limits, waiting times, etc. We would really like to see more of the payment info in free access for all the potential customers exploring the website. 

Now for the good news: Playluck casino has Responsible Gambling tools! The tools are deposit limits, cooling-off, and self-exclusion functions. Responsible Gambling tools exist to help players keep their gambling habits under control, and to avoid the development of compulsive behaviors patterns.

Wrap Up

Playluck online casino is operated by Clever Motion company under the laws of Romania, it is fully licensed and it shows that the operator did their best to make the site protected and reliable. 

However, Playluck still has a bunch of drawbacks, both in terms of usability and reliability (such as poor payment information), and in terms of entertainment as well. Compared to many other sites, it has way fewer games by fewer software providers, and this fact can be decisive for many online casino players pampered by huge lobbies containing thousands of games. 

However, the casino site is still decent and reliable for real money play. It has games, bonuses, payment methods, and everything else one needs to deposit, bet, win, and withdraw cash.

Playluck Casino Reviews by Gamblers

Barney Bright
10/10
User’s Rating

Bonuses

10/10

Games

10/10

Banking

10/10

Mobile

10/10

Security

10/10

Usability

10/10

One of the top casinos to play from mobile. Good usability and performance

Adamich83
10/10
User’s Rating

Bonuses

10/10

Games

10/10

Banking

10/10

Mobile

10/10

Security

10/10

Usability

10/10

Love this site, one of my favorites

John G.
9/10
User’s Rating

Bonuses

10/10

Games

10/10

Banking

10/10

Mobile

10/10

Security

9/10

Usability

8/10

Bonuses are great, but sometimes conditions are a little bit difficult to follow