This is the CasinosHunter Star of Trust. This star is only given by CasinosHunter to the most reliable, reputable, and safe casinos that protect the players' data and funds properly. All casino sites that earn this Star of Trust put considerable effort into creating the best user experience possible.
Players from United States Not Accepted
100% up to C$1100 + 75 FS— Bonus T&C
Perfect - such reputation is assigned only to reliable, respectable casinos that have earned their honest name by providing legal info about license and ownership, by articulating comprehensive and fair gaming rules, by partnering with reliable payment processing companies, and by providing a decent number of entertaining and high quality games.
Luckynova online casino site is definitely new, because it was opened in 2021. The owner and operator of Luckynova is True Flip Gaming LTD. This company runs a bunch of other casino sites, which makes us believe this one is quite reliable, and backed by some considerable experience in the niche.
It has to be stated that Luckynova is still comparatively small; it only has 15+ providers backing the lobby, and there are very few bonuses. However, there are also some strong sides in this casino - its license, its Customer Support, and more. We are sure that with time, and pretty quickly, Luckynova will become one of the leading sites in the niche.
If you want to know what this online casino can offer now, check out this Luckynova review by CasinosHunter.
If you are interested in the perks and benefits offered by the Luckynova casino online, first things first, you have to register an account. To do that, sign up and provide the needed data - your name, email address, etc. Then, you will have to confirm the account registration via the confirmation email, and you will be able to proceed with the account.
The casino site will require some personal information, and you will also have to upload some documents, to prove your identity and your ability to pay. It is okay for the casino site to require documents, because they are going to send you money after all, and they need your name and other details for that. Here are the details required:
As soon as you fill the account, and connect your most preferred banking method, you will be able to deposit, bet, take bonuses, and get your withdrawals. Just please don’t forget that you will only be able to withdraw after your account is verified. But verification will take time, so make sure you ask the Customer Support to do that for you.
Bonuses can be a bit confusing at Luckynova. There are not many of them currently, but the Bonus Terms describe more types of promotions that you can find on the Promotions page. It means that neither of the pages has not been updated lately. If you are confused and not sure about the promotions, better contact the Customer Support beforehand.
Also, there is a long list of countries players from which cannot take the bonuses. Please check the whole list on the Bonus Policy page.
The Welcome Package consists of three bonuses given upon making three first deposits by the newly registered customer. The bonuses are the following:
Each bonus can be activated with a deposit of minimum 30 CAD. The wagering requirements are x40 for the cash bonuses. Both cash bonuses are valid for 10 days.
The Free Spins bonus is granted in full (all 75 Spins) immediately after the qualifying deposit. With active Free Spins, the maximum bet size possible is 10 CAD. The wagering requirements for those Free Spins are not clear - one page says x30, the other page says x40. Luckynova should have paid more attention to providing comprehensive rules and conditions to the players.
There are also some special promotions in collaboration with specific games/providers, or available on specific periods of time, so if you are interested in more bonuses by Luckynova, please check the website right before you decide to register.
Also, the Bonus Policy page describes a Loyalty Program of some kind, but at the time of writing, no such was found anywhere on the platform.
Luckynova casino online can be quite disappointing in terms of games and entertainment. At the time of writing, there are only around 20 software providers powering the lobby.
The lobby is pretty impressive, 2500+ game titles, but only until you start comparing it with other platforms. There are all the classic casino games, plus some Live Dealer games, too.
Hopefully, with time, we will see more games by more providers in Luckynova, maybe some progressive jackpots, more Live Games, and so on.
Luckynova only accepts 5 fiat currencies, and no cryptocurrencies whatsoever, which is a drawback. Also, it is not clear whether there is a default currency like EUR, or not.
The number of payment methods in general may not seem so bad, but when you start checking available payment methods for regions, players from every allowed country can end up with a very limited choice.
Withdrawals are typically sent to the same channel used by the player previously to deposit, so this is something to keep in mind when you are choosing the payment option for depositing. Moreover, the site states that some withdrawal processing fees are possible.
The withdrawal processing time takes from 2 to 5 business days. Maximum withdrawal per week is 5000 EUR, maximum withdrawal per month is 20000 EUR, but more exact limits for deposits and withdrawals are stated “depending on the payment provider chosen”.
Also, it is said that the maximum withdrawal limits can be increased depending on the VIP level of the player, but again, currently, there is no VIP Program as such, so we’re kinda not sure.
At the time of writing this review, no mobile applications for iOS or Android were noticed on the site.
However, the Luckynova casino website itself is fully mobile compatible. It means that you can open it in your browser, on your mobile device, be it smartphone or tablet, and play all your favourite games. This is possible without downloading, installing, and updating any applications, which can be a serious advantage for many users.
Mobile applications are faster than mobile compatible websites, this is true, but they can also take lots of work storage space, and slow the whole smartphone down.
So, having a mobile-compatible website may sometimes be a better option than having the most recent mobile application.
Luckynova casino site is licensed by MGA, which is great news because this is one of the most reliable international egaming license issuers in the industry. MGA can also manage your customer complaints, if necessary, thus providing a fair and transparent approach.
To contact the Customer Support at Luckynova, try Live Chat, or email [email protected], or phone number +447441951376. In case you have any complaints, before contacting the MGA, try sending an email to [email protected].
Speaking about security, Luckynova seems completely secure and protected, and therefore safe enough to accept deposits and real money bets.
The Luckynova casino’s website is pretty usable, and there are no glitches or looping navigation. But the site overall lacks information on certain issues, such as payments, or has different info about the same aspects on different pages, such as bonus policy. So, Luckynova should have paid attention to that.
The good news is that there are some comprehensive and handy Responsible Gambling tools: deposit, loss, session, and wager limits; registration limit; time alert; game access limit; self-exclusion option. Responsible Gambling tools exist to enable the customers to control their gambling habits, and ensure they do not turn into compulsive behavior of uncontrolled gambling.
Opened in 2021, Luckynova is obviously a very new casino site, so it must not be a surprise that it still has comparatively few games by fewer providers, few bonuses which are pretty humble, no Loyalty Program, etc. While we are already used to brand new casino sites that offer thousands of games and sports betting options by dozens of providers, this is not actually a norm. Luckynova casino, in its turn, is an absolutely normal recently opened casino site.
What is not good about Luckynova is that it does not have all its information about its running offers in place and order. Some info is just completely missing, or you find it on a different page, or two different pages give you different info about the same aspect. This makes the whole thing confusing, and may create a negative impression on a potential customer. But Luckynova has everything it takes to become a high quality casino in the long run.